Privacy Policy

Last updated: May 11, 2026

Miraei AI, Inc. ("Miraei," "we," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you connect with our platform and services.

1. Scope This Privacy Policy applies to our website, platform, and services provided to business customers. Miraei provides B2B software and analytics services. We do not provide services directly to consumers.

2. Personal Data We Process Miraei processes limited business-related personal data, including:

  • Professional contact information such as name, work email address, job title, company, and communication preferences.

  • Usage metadata related to your interaction with our platform.

  • Communications with us, including emails and support requests.

  • Authentication data from third-party sign-in providers (see Section 3).

We do not process patient data, medical records, or protected health information (PHI).

3. Google User Data (Sign-In with Google)

Miraei offers "Sign in with Google" as an authentication option for accessing our platform. When you choose to sign in with Google, we receive a limited set of basic profile information from your Google account.

Data Accessed. Through Google OAuth, we access only the following basic profile information:

  • Your email address

  • Your name

  • Your profile picture

  • Your Google account ID (a unique identifier provided by Google)

Scopes We Do NOT Request. Our Google OAuth client is used solely for sign-in (authentication). We do not request, access, read, write, store, or transmit any data from Gmail, Google Calendar, Google Drive, Google Contacts, or any other Google service. We do not request any Google API "restricted" or "sensitive" scopes through this OAuth client.

How We Use Google User Data. We use the basic profile information described above solely to:

  • Authenticate you when you sign in to Miraei

  • Create your Miraei account, or match your sign-in to an existing Miraei account

  • Display your name and profile picture within the Miraei application

How We Share Google User Data. We do not sell Google user data. We do not use Google user data for advertising. We do not share Google user data with third parties except with standard sub-processors that support our core operations (such as cloud hosting and authentication infrastructure providers), and only as necessary to operate the service.

Retention and Deletion of Google User Data. We retain the basic profile information associated with your Google sign-in for as long as your Miraei account remains active. If you close your Miraei account or revoke Miraei's access from your Google account settings, we will delete the associated Google profile information from our active systems within a reasonable period, subject to any legal retention obligations.

Miraei's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Note on Other Google Integrations. If you separately authorize Miraei to send email on your behalf through our email infrastructure provider (Nylas), that integration is governed by a separate authorization flow and is not part of the Sign in with Google OAuth client described in this section.

4. Sources of Data Personal data may be collected:

  • Directly from users or customers

  • From third-party authentication providers (such as Google) when you choose to sign in through them

  • From publicly available sources such as company materials, blogs, and conference presentations

  • From our customers in connection with the use of our services

5. Purpose of Processing We process personal data for the following purposes:

  • Providing, operating, and improving our services

  • Authenticating users and managing accounts

  • Enabling customer workflows, analytics, and reporting

  • Communicating with users and customers

  • Security, monitoring, and fraud prevention

  • Compliance with legal obligations

6. Lawful Basis for Processing Miraei processes personal data based on legitimate interest in providing and improving B2B services. Where required by law, we may rely on additional lawful bases such as contractual necessity, consent (where applicable, including for third-party sign-in), or legal obligation.

7. Data Sharing We may share personal data with:

  • Service providers and sub-processors that support our operations (including cloud hosting, authentication, and email infrastructure providers)

  • Customers, as part of the intended functionality of our services

  • Authorities where required by law

We do not sell personal data. We do not use personal data, including Google user data, for advertising purposes.

8. Data Retention Personal data is retained only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Data associated with closed accounts is deleted from active systems within a reasonable period following account closure.

9. Security We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, disclosure, or misuse.

10. Your Rights Depending on your location, you may have the right to access, rectify, or delete your personal data, or to object to certain processing activities. You may also revoke Miraei's access to your Google account at any time through your Google Account permissions page. Requests may be submitted using the contact information below.

11. Contact Us If you have questions about this Privacy Policy or our data practices, please contact:

Email: privacy@miraei.ai