Privacy Policy
Last updated: Dec 29, 2025
Miraei AI, Inc. ("Miraei," "we," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you connect with our platform and services.
1. Scope
This Privacy Policy applies to our website, platform, and services provided to business customers. Miraei provides B2B software and analytics services. We do not provide services directly to consumers.
2. Personal Data We Process
Miraei processes limited business-related personal data, including:
Professional contact information such as name, work email address, job title, company, and communication preferences (email and support requests).
Usage metadata such as title, company, and communication preferences (email and support requests).
Communication with us, including emails and support requests.
We do not process patient data, medical records, or protected health information (PHI).
3. Sources of Data
Personal data may be collected:
Directly from users or customers
From publicly available sources such as materials, blogs, and conference presentations
From our customers in connection with the use of our services
4. Purpose of Processing
We process personal data for the following purposes:
Providing, operating, and improving our services
Enabling customer workflows, analytics, and reporting
Communicating with users and customers
Security, monitoring, and fraud prevention
Compliance with legal obligations
5. Lawful Basis for Processing
Miraei processes personal data based on legitimate interest in providing and improving B2B services. Where required by law, we may rely on additional lawful bases such as contractual necessity or legal obligation.
6. Data Sharing
We may share personal data with:
Service providers and vendors that support our operations
Customers, as a part of the intended functionality of our services
Authorities where required by law
We do not sell personal data.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
8. Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, disclosure, or misuse.
9. Your Rights
Depending on your location, you may have the right to access, rectify, or delete your personal data, or to object to certain processing activities. Requests may be submitted using the contact information below.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Email: privacy@miraei.ai